FAQs

How do I make an appointment?

 

How long have you been in business?

 

Are the herbs safe?

 

I’ve heard some bad things about soy. Should I believe them?

 

How long do the Herbs last?

 

How do I get my baby to take the formula?

 

When should I order a refill?

 

How do I decide what practitioner I should see?

 

Can I see you at the same time I see my regular doctor?

 

How does acupuncture work?

 

Does acupuncture hurt?

 

Are the acupuncture needles safe?

 

Q: How do I make an appointment?

A: The best and fastest way to make an appointment is by calling our office M-F 10 a.m. – 4 p.m. at 818-348-9973.



Q: How long have you been in business?
A: MMVBS has been in business for over 30 years, and has had over 100,000 patient visits.



Q: Are the herbs safe?
A: Our herbal extracts are manufactured by Sun Ten Laboratories, Inc. Established in 1946 by Hong-yen Hsu, Ph.D., former director of the Taiwanese Food and Drug Administration, Sun Ten makes the highest quality Chinese herbal extracts, approved by the Japanese National Health insurance program. Click Herbs-Drugs Interaction to the left for your information.



Q: I’ve heard some bad things about soy. Should I believe them?
A: Get all the facts about soy by clicking on the Soy Facts link to the left. Note the great article from LifeExtension.com at the top of the page.



Q: How long do the herbs last?
A: Since we provide the highest quality herbs available, they have a 1 year shelf life from the day we make them for you.



Q: How do I get my baby to take the formula?
A: Take the dose that your practitioner suggested and put it in a very small amount of water (less than 1 ounce), applesauce, jam, or molasses. You can use a children’s syringe to place the formula in your baby’s mouth.



Q: When should I order a refill of my custom formula?
A: When you still have two weeks left of your current formula, call our office at 818-348-9973 and ask for a refill. We keep a large supply of herbs in our office inventory; however we cannot guarantee that we will have every herb in stock all the time due to suppliers being limited on such high quality herbs. So please call ahead for your refill.



Q: How do I decide what practitioner I should see?
A: All associates are trained by M.M. Van Benschoten and he supervises their work and makes recommendations to optimize clinical results.



Q: Can I see you at the same time I see my regular doctor?
A: Acupuncture and Chinese herbal medicines are not a substitute for conventional medical diagnosis and treatment. For optimal health it is essential to maintain your relationship with your MD.



Q: Does acupuncture hurt?
A: Acupuncture produces its effects through releasing endorphins and triggering immune system responses at specific points on the body. In addition, studies have shown that acupuncture influences the release of neurotransmitters and neurohormones and improves brain circulation.
Click the Acupuncture link to the left for more information.



Q: How does acupuncture work?
A: Acupuncture alleviates pain and improves circulation by stimulating the adenosine and endorphin pain control systems.  These are natural pain relieving molecules that come from the cells of our brain and spinal cord.



Q: Are the acupuncture needles safe?
A: Yes. The State of California requires acupuncturists to use single-use, disposable sterile needles. All of our associates have been well trained and certified in Clean Needle Technique, which includes proper disposal.